@Cittadella123 Hi, Since you need to log in to the Tapo app with a TP-Link account to view/manage the camera, you can only share the camera with a TP-Link account rather than an email address that is...

@JEZ23 Hi, It's recommended to contact the local support team for further assistance about your situation. Best Regards

@Eule85 Hi, For now, all Tapo cameras use digital zoom rather than optical zoom, which is also commonly used on security cameras. Changing the plane of focus is a form of optical zoom, which is not...

@Kalli007 Hi, Below are the instructions to download the video clips on the SD card, and the video clips can only be downloaded on the local network. Seamless Video Control: Download and Clip Camera...

@MDA77 Hi, You can refer to the instructions below to set up your camera with the Tapo app. How to set up the Tapo camera? Tapo Smart Camera Unboxing and Configuration Video When you go to the step...

@Dahbou Hi, Do you hear the notification sound when you turn on the Tapo app? You can force close the Tapo app and check if you will hear a sound on your phone when receiving a notification. Best...