@Siobhan_1 Hi If the doorbell's LED flashes red slowly, it means the doorbell is offline and has not been reset successfully. 1. Please go to the Tapo app>Home tab and delete/remove the doorbell even...

@LABID Hi You can vote and leave your usage scenario on the thread "Viewing Tapo C200 through Windows 10 PC" if you want a Tapo app available to the Windows PC, we will keep logging the request and...

@STN Hi The latest official firmware 1.1.14 of Tapo C220 does not include the relevant improvements to audio quality, and we are trying to apply the improvements to the subsequent official firmware....

@Choc Hi, From your description, it seems your NC450 is connected to your router's Wi-Fi thus it won't connect to the AP's Wi-Fi. You can try to press the reset button on the camera for 10 seconds to...

@Isaverandom Hi, You can refer to the instructions below to troubleshoot the reported issue. What to do if I can't control my Tapo cameras on the Tapo app? Generally, if your camera is connected to...

@NiladriSR Hi, It's unable to downgrade the firmware on the Tapo camera, but we will help solve the problem that occurs on the new firmware. Does the Tapo C500 with MAC address "24-XX-XX-XX-XX-EC"...