@Tagou Hi, The basic camera's detection mechanism is based on image changes between different frames. The frame is one of the many still images which compose the complete moving picture. If there is...

@MicUser Hi, You can contact the retailer or local team to check the warranty policy of your product. Please let me know if you want to continue troubleshooting this issue, and I'll escalate it to...

@JosM Hi, the Tapo S200B sold in Japan uses 922MHz Sub-GHz frequency.

@rizi You are welcome~

@MicUser Hi, 1) Have you used the original power adapter and power cord to power the camera rather than using a power extension cord? If you have used the power extension cord, please power on the...

@mannn Hi, I have reported the issue to the tech team, and they will likely reach out to you via email to continue troubleshooting your issue. Please check your email box and confirm. Best Regards