@FaizRazakkk Hi, There is a new firmware sent to your camera, please update it via the Tapo app and check if it helps. Best Regards

@Nacho2 Hi, Does the problem occur only when the camera works in the Night mode? How about the Day mode? If the problem remains, can you send me the related pictures? Please send me(@Solla-topee) the...

@JusticeLME Hi, If you have configured the camera's notification feature properly, you will receive notifications on your phone when the camera detects events. How to configure the Notification...

@Gearshifter Hi, It seems the camera's speaker has an issue, please help test with your family member and confirm the following information. 1. If a person is in front of the camera, and you and your...

@Nata66 Hi, 1. Can you share a video showing the reported issue? I'm confused about the usage scenario that you can hear the sound outside with the Tapo C500. It's normal to hear the sound from...

@Mauly Hi, It's recommended to start a new thread here to post the new feature request. Best Regards