@Kevin1964 Hi, Every Tapo Camera is eligible for a one-time free trial of the Tapo Care services. If your camera has never used the Tapo Care free trial before, you can enable it on the Tapo app. The...

@Gooberx Hi, Thank you for your feedback here, I'll log it and forward it to the related team to evaluate. Additionally, I think the microSD card storage option may be suited for you, the Tapo C425...

@Mik014 Hi, You can try the following steps if your camera has a solid red light and does not respond to reset. 1. Ensure your router is working. 2. Power off your camera, and move it close to your...

What’s the Pano feature? Certain Tapo Pan & Tilt camera models offer a Pano (panoramic) feature, which automatically stitches together a comprehensive panoramic image by rotating the camera lens....

@balkris Hi, Thank you for your detailed explanation. I'll log the feature requests and forward them to the relevant team to evaluate. Best Regards

@Misomiso Hi, If you have subscribed to the Tapo Care service, the cloud video clips can be stored for up to 7/30 days(depending on your subscribed Tapo Care plan). Even if your Tapo Care service...