@Calax Hi, Can you send me(@Solla-topee) the MAC address of your Tapo C520WS via a private message? I'll push a firmware to it and check if it helps. Best Regards

@tp-iver Hi, Thank you very much for your report. We are working on this issue, and it would be appreciated if you could provide a video showing the reported phenomenon for further analysis. By the...

@celeritas_216 Hi, Thank you for your feedback here. You can vote on this thread or leave your comment, and we will keep logging and forward the request to the relevant team to evaluate and improve...

@CarelS1 Hi, It's recommended to start a new thread to report the issue on the latest firmware with the following information for further analysis. 1. The picture of your microphone settings. 2. A...

@balkris Thank you for your cooperation and support of our product~

@Mikrik Hi, Usually, the Tapo C200 doesn't have a white light and won't loud alarm without detecting events. You can press the reset button for 10 seconds to factory reset the camera, and then check...