@Seanriddell Hi, Currently, the shared account does not support the feature to access to the cloud video clips, however, it's allowed to access the video clips stored on the SD card. You can insert...

@janJansen Hi, The Tapo C520WS supports RTSP/ONVIF protocols and can be viewed on third-party apps/programs via RTSP/ONVIF protocols. How to view Tapo camera on PC/NAS/NVR through RTSP/Onvif...

@MICASANUEVA Hi, You can refer to the instructions below to see how to select the storage options for your camera. How do I choose the storage options for my Tapo & Kasa cameras? 1) Usually, if you...

@Icebeary Hi, Currently, Kasa cameras can only be viewed on the Kasa app. If you have a third-party app/program that supports ONVIF/RTSP and wants to watch the camera live feed, you can consider the...

@michcam Hi, If you want to stream the camera's live feed via ONVIF on the Synology NAS that supports the ONVIF protocol, there is no problem, and below are the instructions. How to view Tapo camera...

@bob-one Hi, If you have contacted customer support, you can send them this camera's S/N and the picture of the invoice for the original camera to judge whether your camera is under warranty. Best...