@Capitolino Hi, Please confirm the following information for the reported issue. 1. Is the camera installed to face a window? Which light on the camera triggers the motion detection at night, such as...

@wicko Hi, Thank you for your feedback here, currently, the Tapo C225 does not support the feature to disable the physical privacy mode button. While we don't have any specific details that I can...

@Dot_sent Hi, I think the information you want to know is the Field of View of the camera's lens, and you can find the information on our official website>camera's Specifications page. Best Regards

@Maton Hi, Generally, the same type of camera notifications will not be pushed too frequently, and there may be 1-2 notifications of the same type within 1 minute. If you receive 10 person-detected...

@SubM Hi, Generally, if your phone is connected to the same Wi-Fi as the camera, this live stream on your phone counts as local viewing. I have escalated your case to the tech team, and they will...

@Hompie Hi, Could you please share a video showing the reported issue after updating the firmware? If you have a video showing the original sound on the Tapo C500 to compare is highly appreciated....