@sparrowhawk Whie login via tpPLC Utlity, click the ' Global' icon on the side and see if you could log in via ‘admin’ May I have a photo of the login page showing ‘ I only see a passowrd box ’ ? You...

Hello @Tecc , If you have AV2000 as the main KIT, it is recommended to choose powerline devices with the same powerline speed for the best performance. If there isn't a AV2000 WiFi kit, you could...

@Cas12 Deco Mesh main system use Wi-Fi or Ethernet to extend network, powerline uses the power grid to transmit the signal, they are two separate systems. Personally I recommend to use more Decos as...

Hello@Ricky666 , Please check my private message and help collect the log file of the smart plug , thank you. Later you could try to factory reset plug and see if energy stats become normal: How to...

Hello@Mattmonlaw , May I know did you factory reset the camera as the guide here: How to reset my Tapo camera Try to log in on a different phone and see if that makes any difference Can I have a...

Hey @H301010 ,thank you for your explanation. As far as I know the range extender can't connect through ssh. I will pass along your feedback to appropriate team for further evaluation. We appreciate...