@bob-one Hi, If you have contacted customer support, you can send them this camera's S/N and the picture of the invoice for the original camera to judge whether your camera is under warranty. Best...

@sshaw Hi, It's glad to hear the case is solved and you have updated the firmware successfully. Best Regards

@Thor_odinsson Hi, Have you shared your TP-Link account with others? If yes, maybe someone logged in to the Tapo app with your account and then changed the camera settings. Best Regards

@Geforcepw Hi, In this situation, please send me(@Solla-topee) the MAC address of your Tapo C100 via a private message. Best Regards

The TC55 has a floodlight with a color temperature of 5000K and a maximum brightness of 2800 lumens, and the floodlight brightness is adjustable. To meet the lighting and security needs, the TC55 is...

@aroedl Hi, Since we roll out the new firmware to the smart devices gradually, you may find the new firmware is released but your camera doesn't detect it. Don't worry and please wait patiently, the...