@Din753 Hi, Thank you for the case report. In this situation, please send me(@Solla-topee) the MAC address of the Tapo C500 via a private message, and we will push new firmware to it when the...

@Daniel_X You are welcome!

@HypeResistant Hi, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can...

@KandyApps Hi, The Tapo cameras do not support to download snapshots via URLs. On the Tapo app>camera's live view page, you can take a picture by tapping the camera icon. When you watch the video...

@Scorer22 Hi, If you can't Pan or Tilt the Tapo camera with the Tapo app, you may try the following tips: 1) Go to the camera's Device Settings>Pan & Tilt page, tap the Pan & Tilt Correction button...

@Daniel_X Hi, I think you are referring to the Detection Tage feature, please ensure the Tag feature is enabled on your iPhone. What's the Detection Tag feature of the Tapo camera and how can I use...