@Langzaam Hi, The camera is connected to the Wi-Fi but shows offline on the Tapo app maybe because it's not connected to the internet or our cloud server. Please confirm if your router is working...

@d3viLD00m Hi, Based on our lab test results, these Samsung SD cards may not be reliable for long-term use in our cameras. I have received several reports of issues with these cards, including...

@Samo Hi, Tapo camera does not support the feature to move or change the color of the time stamp displayed on the top left corner of the camera's live view page. Thank you for your feedback here, we...

@jlol Hi, You can set the Tapo C220 to continuously record without the detection feature enabled. Below are the instructions. How can I view continuous recordings of Tapo&Kasa cameras on the Tapo...

@Geforcepw Hi, In this situation, please refer to the instructions in the below link and check if they help. What to do if the Tapo Camera image color is abnormal? Best Regards

@Rossutee Hi, If the audio from the camera sounds muffled or unclear, or the volume is too low, you may try the following troubleshooting suggestions: 1. Make sure that there are no obstructions...