@Mayte0110 Hi, The Tapo Care subscription has nothing to do with the phone but has something to do with the TP-Link account. Please ensure that you have used the correct TP-Link account(email...

@George121 Hi, Below are the instructions for reference. How to view Tapo camera on PC/NAS/NVR through RTSP/Onvif Protocol? Best Regards

@Stuart-R Hi, The Tapo app is designed for iOS and Android mobile devices, currently, there is no Tapo app designed for laptops/PCs. Our Tapo cameras except for battery cameras support RTSP/ONVIF...

@Manu35150 Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come...

@knowledgeseeker Hi, Usually, the router's IoT network won't prevent the camera from sending data to the Tapo app. In this case, please confirm the following information for further analysis. 1. Is...

@cameranoob Hi, 1) The Tapo camera can record videos to the microSD card without an internet connection. However, they need to be configured first, for example, Tapo Smart Camera Unboxing and...