@DeanK Hi, The problem will be resolved on the next official firmware, please wait patiently, and you can update to the new firmware via the Tapo app when detecting it. How to update the firmware of...

@rrawes Hi, Based on the video clip and the troubleshooting you did, it may be your camera has an hardware issue, you can contact your retailer or local support to check if your camera is under...

@GusThePomelo Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can...

@GusThePomelo Hi, Your feature request is the same as this thread, please refer to the suggestions on it to check if it helps. Best Regards

@Rai1706 Hi, You can refer to the instructions below to troubleshoot if the camera keeps showing offline on the Tapo app. What should I do if my Tapo smart devices keeps losing connection or going...

@Dyaan Hi, When the Tapo camera has Motion Tracking/Auto Tracking enabled, the camera's position where it started tracking the event is the original position. Generally, after tracking an event, the...