Solla-topeeOnline
Following: 31Followers: 360
Forums/ Tapo Smart Camera
2024-08-14 08:37:38
Re:Tapo C425 - 10ft detection range
@Valdano Hi, From your description, the problem may be related to the camera's Wake-up mechanism, and you can refer to the instructions below to learn more about how the battery camera is woken up....
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Forums/ Tapo Smart Camera
2024-08-14 08:01:36
Re:Adjust the notification volume settings
@Miq-68_dk Hi, 1. On the Tapo app, there is no option to adjust the notification volume. 2. You can turn off the notification sound for the Tapo app on your phone, and then you won't hear the sound...
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Forums/ Tapo Smart Camera
2024-08-14 07:06:29
Re:Tapo C210 restarting on its own
@Davychinn Hi, 1. Please send me(@Solla-topee) the camera's MAC address via a private message. 2. What area does the camera monitor? Does the camera frequently detect events when the problem occurs?...
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Forums/ Tapo Smart Camera
2024-08-14 06:41:56
Re:Washed Out HDR colours
@SubM Hi, Thank you for the explanation. In your usage scenario, I think being able to enable/disable the HDR mode based on time is the correct way. It's recommended to post the feature request here...
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Forums/ Tapo Smart Camera
2024-08-14 06:35:21
Re:C500 audio issue
@MikeSTL Hi, The firmware has been pushed to your camera, you can update it via the Tapo app and check if it helps. Best Regards
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Forums/ Tapo Smart Camera
2024-08-14 06:22:02
Re:Missing records when upgrade from basic to premium tapo care
@Macael Hi, If your camera subscribes to the Tapo Care Basic plan, its detection video clips can be stored on our cloud server for up to 7 days, and then they will be deleted automatically. The video...
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