@Michaelis Hi, The Detection feature(including the AI detection types) on the Tapo camera works even if the camera loses the internet connection. Best Regards

@Sendhil Hi, In this case, you can contact your retailer or local support to check if your camera is under warranty. Best Regards

@Atharva_aj Hi, When the power on your house is stable, please power on the camera again and check if the LED has any change. Have you pressed the reset button for 10 seconds when resetting the...

@foxleybob Hi, glad to hear your case is solved, and thank you for your support of our product~

@Rai1706 Hi, Double-confirm the following information: 1. Is the LED on the Tapo C310 solid green even if it shows offline on the Tapo app? 2. Do you see the Ethernet(wired) connection on the Tapo...

@Sendhil Hi, The solid red LED means the camera is staring up according to the UG. In this situation, please confirm: 1. Is the battery inserted into the camera fully charged? How about the LED...