@LoveToLove Hi, Considering the position of the microSD card slot on the camera, it's required to tilt the camera's lens up to insert the microSD card into the slot. Usually, this process won't break...

@ff-seco Hi, In your usage scenario, you can try to reserve an IP address for your Tapo C100 on the wireless router, so the camera will have the same IP address when connecting to the router. Take...

@C01J Hi, Even for the same Tapo camera model, different hardware versions use different firmware. The firmware of the Tapo C200 V1 can't be used on the Tapo C200 V3/V3.2. Best Regards

@davidmeyer37 Hi, You can refer to the instructions below to troubleshoot if fail to set up the RTSP connection. What can I do if fail to stream the Tapo camera via the RTSP/ONVIF protocol? Please...

@J3bus Hi, The new firmware generally resolves some issues in the previous firmware and improves the device's performance. Therefore, we recommend using the latest firmware on the camera....

@Cerberus983 Glad to hear the case is solved and thank you for the case sharing.