@HobGobling Hi, Your question is related to your usage scenario/network topology. If I understand correctly, you have a Wi-Fi router with a built-in SIM card. This router uses the SIM card to access...

@Langzaam Hi, Theoretically, whether the router's WiFi password contains special characters, spaces or commas, will not affect the camera's online status. We are very grateful for your sharing of...

@Lall Hi, You can increase the Wake-up Sensitivity value and check if it helps. Our tech team has contacted you via email, and it's suggested to reply to it for further assistance. Best Regards

@Gwido Hi, Thank you for your sharing. Generally, the different Deco models can work together. In your situation, it's suggested to start a new thread here for further assistance about the Deco...

@Zigaroo Hi, After you disable the Camera Account function and disconnect the camera from the Lorex NVR, please reboot the camera first and then test whether the notification time is correct. If the...

@jp_kyoto @Ravin1990 Hi, The new firmware(1.2.8 Build 240722) is sent to your camera, you can update the firmware via the Tapo app and check if it helps. How to update the firmware of the Tapo...