@mclingo Hi, 1. What's the model number and MAC address of your Tapo camera? You can send me(@Solla-topee) the MAC address via a private message. 2. Can you watch the camera's live stream properly on...

@HobGobling Hi, Is the camera connected to a hotspot Wi-Fi from your phone(use mobile data from the SIM card) to go to the internet? If the camera is connected to your home Wi-Fi router to go to the...

@matthewkevin84 Hi, Please confirm if you forgot the wireless name and password of your router so that you can't configure the camera successfully or if you forgot your TP-Link account and password...

@Tormodnt Hi, Thank you for your feature request. In this case, it's recommended to vote or leave your comment here "Allow polygon on privacy/mask zones". Best Regards

@Shango58 Hi, It's hard to say if the problem is because of humidity from the problem phenomenon, to format the SD card, you can go to the Tapo app>camera's Device Settings>Storage &...

@johnross Hi, 1. The Tapo camera's resolution has nothing to do with the FOV, it's recommended to go to the camera's specification page on our official website to know the camera's resolution info....