Forums/
Feature Requests
2024-05-31 07:37:33
@cth35 Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come to...
0HELPFULS
Forums/
Tapo Smart Camera
2024-05-31 06:37:24
@TP_PH Hi, Please refer to the following steps to collect the app log for further analysis. 1. Log in to the Tapo app on your iPhone, and try to configure the camera TC65 to reproduce the issue. 2....
0HELPFULS
Forums/
Tapo Smart Camera
2024-05-31 06:03:51
@smother Hi, There is no new firmware release for the NC450 recently, if the firmware has an issue, the camera couldn't have worked properly before. Please check if there are any changes in your home...
0HELPFULS
Forums/
Tapo Smart Camera
2024-05-31 03:41:30
@jck5 Hi, Thank you for your feedback here, I'll log it and forward it to the relevant team to evaluate. Currently, if you want the Tapo C100 to have the same IP address constantly, you can try to go...
0HELPFULS
Forums/
Feature Requests
2024-05-30 12:34:59
@drs_ Hi, Currently, it's unable to define a specific area always as a privacy zone when the camera pans & tilts to different viewpoints. It's recommended to readjust the privacy zone when the camera...
1HELPFULS
Forums/
Tapo Smart Camera
2024-05-30 12:24:43
@Lowcountry-54 Hi, If the camera has a flashing green and red light, please ensure it's removed from the Tapo app, and then you can refer to the below video to configure the camera. How to Install...
0HELPFULS

