@tptp500 Hi, The tracking function of the camera is related to the factors such as the installation position, the object, the motion, etc. To enhance the effectiveness of the camera's tracking...

@Regantsai Hi, Different sounds need different durations to be detected due to different timbre, frequency, and loudness. Generally, crying takes about 2 seconds, cat/dog barking takes about 1...

@Manu35150 Please send me(@Solla-topee) the MAC address of your camera via a private message.

@dennis_ Hi, Currently, no Kasa/Tapo cameras support the 'auto away mode' feature. However, thank you for the feedback here, I'll log the feature request and forward it to the relevant team to...

@smother Hi, It may be the camera is faulty based on the problem phenomenon, you can contact your retailer or local support to check if the camera is under warranty. If not, it's recommended to buy a...

@Dayi7789 Hi, Take one of your cameras as an example, you can try the following steps and test if you can control it remotely. 1. Hold the reset button on a camera for 10 seconds to reset it, and...