@Dayi7789 Hi, If three of your cameras are working and only one camera can't be controlled remotely, you can try: 1. Reboot the camera and check if it helps. 2. Check if your router has configured...

@Akshat38 Hi, I have reported the issue to the tech team, and they will likely reach out to you via email to continue troubleshooting your issue. Please check your email box and confirm. Best Regards

@Yenory Hi, It's unable to locate the issue based on the limited information reported now. If you are willing to continue the troubleshooting, please help confirm the information in the above thread....

@Amenra Hi, The NC450 does not have new firmware released recently, it's unlikely a new bug appear on the firmware suddenly. You can refer to the above instructions for a try, and let me know if...

Hi All, We received feedback from a customer who solved the problem by 1) logging in to the camera's web UI 2) changing the camera's login account 3) logging in to the tpCamera app with the new...

@dennis_ Hi, Please describe your usage scenario in detail so I can provide proper instructions for you. Best Regards