@shinawil Hi, You can try the following steps and check if they help. 1. Hold the reset button on the camera for 10-15 seconds to factory reset it, then wait for 2 minutes, and check the LED status...

@Ed38 Hi, The Tapo camera supports the RTSP/ONVIF protocol and you can stream it on the third-party program/app via the RTSP/ONVIF protocol(as per the below instructions), however, we do not have the...

@Manu35150 Hi, If you want to turn on/off the camera's notification feature via the Smart Action feature, I'll log the feature request and forward it to the related team to evaluate. Alternatively,...

@Manu35150 Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come...

@Jean_c425 Hi, On the camera's Device Settings>Storage and Recording>microSD card page, you can try to format the SD card to delete all the video recordings stored on the SD card. However, it's...

@Akshat38 Hi, This problem may be related to multiple factors, such as the detection settings, the camera position, and the events, etc. Please help confirm the following information for further...