@Kizza24 Hi, You can remove the SD card from the camera, insert it back into the camera, and check if it helps. Please help confirm the following information for the reported case for further...

@Sjoba Hi, You can install all your cameras in the same app, no matter which modem/router the camera connects to. Usually, if you configure the cameras after logging into the Tapo app with a TP-Link...

@ravishankar Hi, If the audio from the camera sounds muffled or unclear, you may try the following troubleshooting suggestions: 1. Make sure that there are no obstructions covering the microphone and...

@DineshVoodi Hi, Please ensure your reset operation is correct: hold the reset button for 10 seconds to factory reset the camera, and then check if the LED on the camera will change. If the LED...

@Ostby Hi, In this situation, please try to hold the reset button for 10 seconds on the camera to factory reset it, and pay attention to the LED changes on the camera. 1) If the camera has a flashing...

@Kesehet Hi, I have reported the issue to the tech team, and they will likely reach out to you via email to continue troubleshooting your issue. Please check your email box and confirm. Best Regards