@BY3 Hi, The problem is related to the detection configurations and the actual events, please help confirm the information refer to this comment, and also send me a picture of the activity zone for...

@23B-Q Hi, I have reported the issue to the tech team, and they will likely reach out to you via email to continue troubleshooting your issue. Please check your email box and confirm. Best Regards

@topothemorning Hi, You can refer to the above instructions to troubleshoot, and please send me test results for further analysis. Best Regards

@drs_ Hi, Please go to the camera's Device Settings>Video & Display>Video Quality page to check which one you have selected. Are you watching the video clips stored on the SD card or cloud server?...

@t4pless Hi, Could you please send us a video showing the reported issue? Best Regards

@Damngflo Hi, Do you mean the spotlight turns on automatically when the camera detects events in the Night mode? If so, you can enjoy your device now. If not, please help check if you can turn on and...