@Nolli Hi, Yes, the Tapo C520WS supports the Motion Tracking feature. If your Tapo app and camera are up to date, on the Tapo app>Camera's Device Settings>Detection page, you can go to the Auto...

@destar Hi, The IR light on the Tapo C520WS can't be turned off in the night mode. The IR light on the Tapo C520WS provides additional illumination to help the camera's image sensor capture more...

@Aananthi Hi, Please try to uninstall the Tapo app on your phone, clean caches, and install the latest Tapo app, then help check the following information if there are no recordings on the Playback...

@Denyg Hi, If you have the error code "Failed to receive an IP address" after the camera connects to the router's Wi-Fi, you can try the following steps. 1. Reboot your router, and ensure it has an...

@ClkEverday You are welcome~

@Amenra Hi, Can you help provide a video showing your configuration process for further analysis? Best Regards