@mandraeke Hi, The Tapo C320WS's antenna is omnidirectional. Taking the connection between the router and the camera as the horizontal line, the direction of the antenna is preferably perpendicular...

@Evbart Hi, As you can see the difference in the camera's available feature between the Tapo app and the Home app, it's unable to turn on/off the privacy mode of the Tapo C125 on the HomeKit app....

@AlexandraP Hi, 1) Can you provide a video showing the reported case? 2) Are you watching the camera's live feed and then finding the reported phenomenon or are you watching the camera's video...

@ef26931 Hi, Our Tapo camera does not support the feature to integrate image into a homepage. You may describe your usage scenario and request in detail, and I'll forward your request to the relevent...

@Angel-_1 Hi, From your description, your Tapo camera is connected to the router's WI-Fi network but has no internet connection or does not connect to our cloud server so you can't control it...

@Fanch56350 Hi, You can try the following steps for the reported case and check if they help. 1. Refer to the instructions below to factory reset your camera, and ensure your reset operation is...