@Naruhodo Hi, When can't you hear any sound from the camera? For example, when you watch the camera's live feed or watch video recordings? Please send me a picture showing the volume you set for the...

@ClkEverday @Snich Hi, Please go to the Tapo app>camera's Device Settings>Detection page and check if the Auto Tracking/Motion Tracking feature is enabled. If so, disable this feature and check if...

@conectionist Hi, The app provided in this post is a debug Tapo app, which adds the feature to export the app log than the official one. If the problem happens when using the app, you can help...

@wanblue Hi, In general, you can Pan & Tilt the camera via ONVIF once the camera establishes the ONVIF connection successfully. You can try to remove the camera from Blue Iris, then reconnect them...

@ReallyBad When configuring the camera, do you not see any WiFi networks or only the router & phone's hotspot WiFi network?

@Stalha Hi, If you want to download the video recordings stored on the SD card inserted into the hub, please ensure your phone and the hub are connected to the same router. If they are, you can try...