@Magnator Hi, Please help confirm the following information about the reported case. 1. Can you reproduce the same problem every time after you unplug the camera and plug it in? 2. When you reproduce...

@conectionist Hi, It's hard to say the Tapo app is the problem from the problem phenomenon, please help confirm the following information for further analysis. 1. Are the Samsung S9+ and S10 Lite...

@Skanda_prasad Hi, You can refer to the instructions below to watch the continuous recordings or detection recordings stored on the SD card on the Tapo app. How can I view continuous recordings of...

@Joker_1660 Hi, You can refer to the instructions "How to stop device sharing?" in the link below to stop sharing the camera to a TP-Link account. How to share my Tapo Smart Devices with family? Best...

@Maker Hi, Thank you for the update. I have reported the case to the tech team, and they will likely reach out to you via email to continue troubleshooting your issue. Please check your email box and...

@D-Chuck Hi, Currently, the Tapo cameras do not support the three features(Tapo Care, SD card recordings, RTSP/ONVIF) to work simultaneously, I'll log your feature request and forward it to the...