@DaryllDe Hi, On the Android phone/tablet, your phone and Tapo app will receive notifications if your camera has enabled the notification feature. If you set the notification to be silent on your...

@SDGTR Hi, The Reboot action is not available for the Tapo cameras. However, you can try to set the Auto Reboot feature on the camera's Device Settings>Reboot page to allow your camera to reboot...

@Pedroh Hi, If your phone and tablet are connected to the same router's Wi-Fi as the camera but fail to download the video clips on the SD card, please try to force close the Tapo app, clean the app...

@Himsy Hi, We need the following information for further analysis if your video is abnormal. 1. The model number and MAC address of your camera. You can send me(@Solla-topee) the MAC address via a...

@LordHelpMe Hi, In this situation, please help confirm the following information for further analysis. 1. The picture of the Area Intrusion Detection page and the Line-Crossing Detection page. 2. A...

@SDGTR @Wana5354 Hi, The Tapo C225 V2 does have a highly sensitive starlight sensor so the description on the box is ok. The camera will switch between starlight mode and infrared mode automatically...