@echamakiotis Hi, Can you share a video regarding your actual usage scenario for further analysis? Best Regards

@RajibPaul Thank you for your sharing, and I have escalated the new video recording to the tech team. @SillyPari I notice you have contacted our senior engineers via email and the ticket ID is...

@Samo Thank you for your support of our product~

@123_123 Hi, The detection range of a security camera can vary depending on various factors, including the camera's resolution, sensor type, detection settings, sensitivity settings, and environment,...

@wiseprick Hi, The battery-powered Tapo cameras, such as the Tapo C420, C400, or D230 do not support the RTSP/ONVIF protocol, so you can't watch them via the iSpy program. It's recommended to use the...

@Regisw Hi, You can refer to the instructions below to troubleshoot your case. Troubleshooting for cloud video recordings of Tapo Camera Please help confirm the following information if you need...