@Eireplayr Hi, You can refer to the instructions below to troubleshoot if you fail to connect the camera to the hub. What can I do if the battery-powered cameras fail to pair with the Tapo H200? If...

@JeffM1313 Hi, 1. Usually, the detection zone page will display the camera's live view page. If not, please go to the camera's live view page to confirm you can watch the camera properly, then go...

@Yogi007 Hi, You can refer to the instructions below to troubleshoot if your camera keeps going offline. What should I do if my Tapo smart devices keep losing connection or going Offline? If the...

@crazy_person Hi, The motion and person detection not triggering on the VMS may be related to the time settings. Please help confirm the following information for the reported case. 1. When the...

@Poppi63 Hi, The Tapo S200B and S200D are indoor products, and we recommend using them indoors. Currently, there is no smart button designed as a doorbell button, and we have no information about...

@gleegum Hi, In this situation, it may be a hardware issue on the camera, and you can contact your retailer or local support to check if the camera is under warranty. Best Regards