@Indigos Hi, Yes, I have reported the issue to the tech team, and they will likely reach out to you via email. Please check your email box and confirm. Best Regards

@JF72 You can try to uninstall the debug app and check if the problem disappear.

@RobEmmu Hi, Please help confirm the following information for further analysis. 1. Ensure the camera's lens is clear. 2. On the Tapo app>camera's Live View page, check if the Video Quality is set to...

@SillyPari @tandy1972 Hi, Thank you very much for your feedback, our team is doing further research on the camera's audio quality issue and we will continuously improve our products and deliver the...

@TiamYee Hi, You may try to enable a hotspot Wi-Fi on your phone, factory reset the camera, reconfigure it with another phone to connect it to the hotspot Wi-Fi, and then check if the camera can be...

@TiamYee Hi, The new firmware(1.1.9 Build 240223 Rel.56143n) is fully rolled out, once your Tapo C220 is online, you can update the firmware via the Tapo app. How to update the firmware of the...