@A_New_User Hi, Please help confirm the following information for the reported case. 1. Ensure the camera, hub, and the Tapo app are up to date. 2. Send me the pictures of the doorbell's Detection...

@Nickrno77 Hi, 1. What's the Wake-up Sensitivity? 2. Please share a video showing that the person/bus movement out of the activity zone triggers the doorbell's motion detection feature to work. Best...

@FrogMorton Hi, You can only subscribe to one Tapo Care plan in the Tapo app, however, if you have more than 10 cameras, you can go to the website (tapo.tplinkcloud.com/tapo_web) to subscribe to...

@Silee Hi, If the Tapo Care Trial plan expires, the camera can't store video recordings on the cloud server, and if you have inserted an SD card into the camera, the camera can still store the video...

Security cameras are essential to monitoring your property and protecting your home. To maximize their performance, it’s important to place security cameras optimally. We have listed important tips...

@Corke Hi, Thank you for your cooperation and attempt. It seems the Tapo app displays the battery status correctly, you can keep using the camera and solar panel and monitoring the app status, and...