@stevensh Hi, For the motion tracking feature, the camera position where you enable the motion tracking feature is the default position, usually, the camera will return to the default position...

@servit00 Hi, Currently, there is no camera model support to be viewed on the Alexa Echo show continuously. In order to ensure the stable operation of cloud services and avoid a decline or...

@RobertAgren Hi, You can refer to the instructions below to troubleshoot if your camera has an unstable issue. What should I do if my Tapo smart devices keeps losing connection or going Offline?...

@Nickrno77 Hi, Thank you for the information provided. I have reported the issue to the tech team, and they will likely reach out to you via email to continue troubleshooting your issue. Please check...

The Tapo C720 1.0 is the first Tapo outdoor floodlight camera. To meet the lighting and security needs, the Tapo C720 is powered by electrical wires(supply voltage 110V-240V) rather than a power...

@Mellodello Hi, We need more detailed information to locate the problem, please help confirm the following information for further analysis. 1. Go to the camera's Detection page, take a picture of...