@JF72 Hi, Thank you for the case sharing, maybe rebooting/resetting the hub helps in this case. Best Regards

@Noimi Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come to...

@DavidDDR Hi, Generally, you can refer to the link below to troubleshoot if you can't format the SD card. What should I do if the SD card cannot be formatted/recognized? You can refer to the...

Hi All, Thank you for your feedback. As mentioned on our Tapo website, the rich notification feature is currently available only with a Tapo Care subscription. You can find more details here: Tapo...

@Batulescu1987 Hi, You can refer to the instructions below to see how to share the camera with your family members. How to share my Tapo Smart Devices with family? Note: 1) Tapo Cameras, Doorbells,...

@Matt-K Hi, If you can receive notifications on your phone when the camera detects other events, such as person, pet, etc., but not when someone presses the doorbell button, on the Tapo app>camera's...