@JohannesV Hi, You can refer to the link below to troubleshoot if your cameras keep going offline on the Tapo app. What should I do if my Tapo smart camera keeps losing connection or going Offline?...

@Mr_Pav Hi, Thank you very much for posting on the TP-Link Community, we greatly appreciate and highly value the case you have raised in your thread, and for similar cases, we recommend contacting...

@Sansiro Hi, Generally, you can refer to the link below to troubleshoot if you fail to configure the Tapo camera. What should I do if I fail to configure Tapo Camera? You can also try the following...

@nic_nett Hi, Your ticket is followed by our senior engineers now, please wait patiently for the reply and they will help to solve the case or provide the instructions to get a replacement if your...

@ercovi Thank you for the explanation. I'll log the request and forward it to the relevant team to evaluate.

@DJ-Dazbo Hi, I have reported the issue to the tech team, and they will likely reach out to you via email to continue troubleshooting your issue. Please check your email box and confirm. Best Regards