@sg08234 Hi, 1. Install the Tapo app does not require to subscription to the Tapo Care service, if the Tapo Care trial period is finished, no detection video clips will be stored on the cloud server,...

@ercovi Hi, Thank you for your feedback here, in this case, it seems to request the Tapo app support Catalan. While we don't have any specific details that I can share about if this language can come...

@Kartronics12 Hi, In this situation, please go to the camera's Live View page and tap the bulb icon when the camera works in the Night mode, then check if the spotlight on the camera turns on? Best...

@Kasper19 Hi, You can refer to the link below to troubleshoot the reported case. What to do if I can't control my Tapo cameras on the Tapo app? If the problem remains, please help confirm the...

@Ridell74 Hi, Do you have cloud video clips now? On the Tapo app, you can go to the camera's Live View>Playback & Download >Playback page, select the cloud icon, and select the date to see the cloud...

@bob-one Hi, You can try the following steps and check if they will help. 1. Reboot the camera. 2. Disable the firewall or antivirus setting on the home router if there is one. 3. Try to update the...