Forums/
Tapo Smart Camera
2024-02-26 10:20:47
@DJ-Dazbo Hi, Please help confirm the following information about the reported case. 1. Please describe your network diagram, such as the internet-- wireless router)))(((Tapo cameras, phones, etc....
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Forums/
Feature Requests
2024-02-26 09:21:23
@destar Hi, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come to...
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Forums/
Tapo Smart Camera
2024-02-26 09:15:59
@JanoA Hi, On the camera's Device Settings>Video & Display>Privacy Zone page, please tap Privacy Zone, and then you can delete a specific privacy zone or clear all privacy zones. Best Regards
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Forums/
Tapo Smart Camera
2024-02-23 11:47:20
@SlyPan Hi, Please reboot the hub, update the Tapo app if it is not the latest one, and then check if the problem disappears. If not, please help confirm the following information for further...
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Forums/
Tapo Smart Camera
2024-02-23 11:18:53
@kevindd992002 Hi, 1. The camera's signal strength may affect the speed of storing video clips to the microSD card, and this factor may affect the video clip's length. 2. I have escalated your case...
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Forums/
Tapo Smart Camera
2024-02-23 10:30:19
@Yan12 Hi, If your Tapo C220 with firmware 1.1.6 version keeps going offline on the Tapo app, please help confirm the following information for further analysis. 1. Please describe your network...
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