@TomazJ Hi, Your camera LED status is normal, and it looks like the camera has not stuck on the firmware update. On the camera's Device Settings>Device Info page, you can see its firmware version. If...

@Robigno Hi, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come to...

@prat0318 Hi, It's unable to roll back the firmware of the camera to the old one, and generally, we recommend keeping the Tapo app up-to-date to ensure the user experience and enjoy the new features....

@notosapien Hi, You can try to turn off the camera, wait for two minutes, turn it back on, and wait for a while, then check if you can watch the camera's Live View page smoothly. If the problem...

@Euse Hi, Glad to hear that your problem is solved, and you can enjoy the camera. Best Regards

@JMCIVOR Hi, Thank you for the case sharing and attempt. Can you watch the video recordings and download them on the Tapo app>Playback>SD card page after you format the SD card and insert it into the...