@BosseFilm Hi, From the picture, it may be because the wood around the original place of the C500 has a certain obstruction to the WiFi signal, or there are obstacles between the router and the...

@jagb77 Hi, Each Tapo camera supports up to 4 simultaneous video streams. If you have subscribed to the Tapo Care service, it will occupy a video stream, and the video recordings stored on the SD...

@TomazJ Hi, How about the LED status on the camera? Here is the UG of the Tapo C320WS V1, please refer to the UG to find the reset button on the camera, then press and hold it for 10 seconds to reset...

@NileshSoni Hi, You are welcome, and the case ID is TKID231159038. Best Regards

@GordonB Hi, On the Tapo app>camera's Device Settings>Video & Display page, there is an Invert Image option, you can enable it to check if it will help you to avoid placing the camera again. Best...

@Euse Hi, It's hard to say if the issue is on the Tapo camera or the router settings, if you can enable a hotspot Wi-Fi on your phone and try to connect your camera to it to have a comparison, it...