@Cebujohn Hi, Thank you for your feedback, and it's recommended to check if the suggestion on this thread " TAPO Cameras ADD STATIC IP" helps. If not, you can vote on that thread, and we will...

@Didi3r Hi, We have reported the issue to the tech team, and they will likely reach out to you via email to continue troubleshooting your issue. Please check your email box and confirm. Best Regards

What’s the Tapo Care service? The Tapo Care service is a comprehensive subscription service for cloud video recordings, and it provides cloud storage, rich notifications with snapshots, and other...

@kbbgoutham Hi, Please refer to the link below to collect the Tapo camera log for further analysis. How to get the log of Tapo Camera? Note: you can go to the camera's Playback page to reproduce the...

@penntist Hi, Please help confirm that the problem is the detection events(with orange and green lines) still show on the timeline on the Playback page from 11/04 but with no detection events list,...

@praxsi Hi, Thank you for your feedback here. We don't have any specific details that I can share about whether a new Tapo app will be available for the Windows PC to stream the Tapo cameras and when...