@Mexpa Hi, Please help confirm the following information about this issue, and I'll escalate the case to the tech team for further analysis if needed. 1) When you select Night Mode on the Tapo C225,...

@Marq1811 Hi, You can try to swap the battery between the two Tapo C420 and then check if the problematic camera will work fine. Please help confirm the following information if the problem remains....

@shajeer Hi, It seems the outside view has an overexposure issue, and the overexposure in the daytime is basically caused by the backlight of the scene. In this case, the light reflected from the...

@Cebujohn Hi, Thank you for your feedback, and it's recommended to check if the suggestion on this thread " TAPO Cameras ADD STATIC IP" helps. If not, you can vote on that thread, and we will...

@Didi3r Hi, We have reported the issue to the tech team, and they will likely reach out to you via email to continue troubleshooting your issue. Please check your email box and confirm. Best Regards

What’s the Tapo Care service? The Tapo Care service is a comprehensive subscription service for cloud video recordings, and it provides cloud storage, rich notifications with snapshots, and other...