@sue1 Hi, Thank you very much for your case sharing, and glad to hear the problem is solved. From your description, the problem is the one posted in thread 618434, and your problem should be caused...

@LouisJuin Hi, If you stream the Tapo camera from an HP computer via RTSP, generally, there is no limitation time. If you encounter this issue on a computer, please help confirm the following...

@raphidae Hi, Generally, when the video quality is set to 1080P on the Tapo app for the camera, the resolution should be 1080P rather than the other one when you stream the camera via RTSP. If your...

@mocelet Hi, The old Tapo plug models will support the Auto-Off feature via the firmware updates in the future, however, we don't have any specific details that I can share about when this feature...

@MohammedU_123 @George76 Hi, We have beta firmware for the Tapo C320WS V2 to solve the issue that the spotlight is permanently on and have posted the solution here. If you want to try the beta...

@BSod Hi, Your case(TKID231054240) is followed by our tech team, you can reply to the email to get further assistance. Best Regards