@MohammedU_123 @George76 Hi, We have beta firmware for the Tapo C320WS V2 to solve the issue that the spotlight is permanently on and have posted the solution here. If you want to try the beta...

@BSod Hi, Your case(TKID231054240) is followed by our tech team, you can reply to the email to get further assistance. Best Regards

@Gumballerss Hi, The Tapo Care service only stores the detection video clips, if you want to record video all day, it's suggested to insert an SD card into the camera and then go to the camera's...

@razzzz Hi, Since the Tapo C320WS is not designed to capture number plates, and it's suited for general monitoring and observation of a wide area, it can't accurately capture moving number plates...

@vfont Hi, We do not have the URL to turn on/off the privacy mode of the camera via RTSP protocol, and it's recommended to turn on/off this feature via the Tapo app. If the third-party app you used...

@Dddddduke Hi, Please help confirm the following information about the problem you report. 1. What time zone have you selected on the Tapo app for the Tapo C320WS, C510W, and C200? What time zone...