@Customer0 Hi, What status of the LED on the doorbell camera? Such as flashing red quickly, solid red, etc. When you press and hold on the SYNC/RESET Button on the doorbell camera for 5s, any changes...

@Tapoc310shafi Hi, You can turn off the camera, move it close to the router, ensure the router has a stable internet connection, power on the camera, wait for ten minutes, and check if the LED status...

@DrSyros Hi, You can refer to the link below to stream the Tapo C500 on a PC via the RTSP/ONVIF protocols. How to view the Tapo camera on PC through the RTSP stream? Please help confirm the following...

This Article Applies to: Tapo C100 V1/V2 Tapo C200 V1/V2 TC60 V1/V2 TC70 V1/V2 Phenomenon Description: After updating the firmware of the Tapo Camera to version 1.3.5/1.3.6, the motion detection...

@Pete159 @MartinKirk Hi, Thank you very much for your feedback and feature requests to format the SD card via the PC and save camera video recordings to the FTP server, I'll log them and pass them...

@Minsc Hi, Thank you for the pictures. When streaming the Tapo camera via RTSP with the link rtsp://IP address/stream1 on the VLC player, you can see the Video resolution on the little window's Codec...