@illyriad Hi, Generally, after the Tapo camera is configured successfully via the Tapo app, it's connected to a Wi-Fi(usually your home Wi-Fi) network to go to the internet. When your phone and the...

@Milanche Hi, Thank you very much for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature...

@Fris Hi, Thank you very much for your feedback. The file name of the cloud video clips has changed on the Tapo app(v3.0.503), and I forwarded your inquiry to the related team to evaluate to update...

@Robog Hi, Thank you for the case report. Can you share a video record of the small waves or particles with us? You can send me a link via private message to download the video for further analysis....

@pn2 Hi, Please help confirm the following information about the reported issue. 1. Does the video quality change on the NAS that connects to the camera via RTSP/ONVIF? What's the model number of the...

@Pepito-34_ Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can...