@Camera_bricks Hi, The problem may be related to the network diagram and the settings on your router or AP. Is your network diagram the Internet--Omada VPN Router(ER605)--switch--7x WAPs)))8x Tapo...

@KawaBoy Hi, It seems the Tapo camera is connected to the Wi-Fi network but has no internet access. Please check if your Wi-Fi network is working. If yes, you can check if there are Firewall or...

@Simon666 Hi, Please help confirm the following information for this issue. 1. On the Tapo app>>click on your camera model number to go to the Live View page>>tap the Settings icon at the top right...

What is TP-Link Tapo/Kasa Geofencing feature? TP-Link Geofencing in Smart Home line is a location-based service that creates a virtual boundary around a specific geographic area. When a mobile device...

@cermis Hi, Thank you very much for your cooperation and information update. I have reported the issue to the tech team, and they will likely reach out to you via email to continue troubleshooting...

@Camera_bricks Hi, From your problem description, it seems the cameras have connected to your Wi-Fi but have no internet, so they still work with the VIGI recorder that is in the same network but...