@dometmp Hi, If you have subscribed to the Tapo Care service for your camera, when the camera is offline on the Tapo app, you can click on it>>tap View Cloud Videos to find and download the video...

@Gint Hello, Our VIGI Cameras have their own app to set up and manage them, which is called "VIGI". And below is the UG of the VIGI APP. UG of the VIGI APP It's unable to use the Tapo app to set up...

@RachelMB Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come...

@NSaraf Hi, Thank you for your feedback, and we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come to the...

@iheartramen Hi, If you fail to set up the Tapo Cam, please refer to the instruction below to troubleshoot. What should I do if I fail to configure Tapo Camera? And please help confirm the following...

This Article Applies to: Tapo C320WS V2/C500/C225/C325WB/C510W/C425/TC85/C520WS Phenomenon Description: Some customers may report they can watch live and control their Tapo cameras when connecting...