@necsin Hi, Currently, only one client device can use the local stream at a time for the Kasa Cam, please check if any other devices stream the camera's video locally or watch the Playback...

@Sherrifortier Hi, On the Tapo app, please find the camera displayed at the wrong time, click on it and you will see the Live View page of the camera, tap the icon at the top right corner to enter...

@Murdo900 Hi, Thank you for your feedback. I have forwarded the inquiry to the related team to evaluate, and you can go to this thread to vote and leave your comment if you have the same request....

@DieterScholze Hi, Generally, the Tapo C500 will return to its starting position if there is no movement detected for 30 seconds after the motion tracking. If your C500 won't return to the starting...

@SebaB Hi, You can refer to the thread below to troubleshoot if your camera has a red light. What to do if my Tapo Camera gets bricked or doesn't respond to a factory reset? Best Regards

@SachinT Hi, The Tapo Care service takes effect after you subscribe to it successfully, and the video clips before you subscribed to the Tapo Care service are not available on the cloud server. For...