@Razahmed Hi, You can refer to the link below to troubleshoot if your Tapo cam keeps losing connection. What should I do if my Tapo smart camera keeps losing connection or going Offline? If the...

@El_Sayal Hi, If you refer to the Home mode or Away mode feature of the Tapo cam, please note that they are two different sets of Settings for motion detection. You can tap the button to quickly...

@Aljenuk Hi, Thank you for letting us know your concern and sharing the detailed scenario, while we don't have any specific details that I can share about if this feature can come to the product or...

@engeng Hi, If you have more than 10 Tapo Cam, please refer to Q9 and Q10 in the below link to subscribe to the Tapo Care service. General Questions about Tapo Care You can subscribe to more Tapo...

@MEddie Hi, If the EC70 has a flashing red light, please try the following steps. 1) Turn off the camera, wait for two minutes, and turn it back on. 2) Wait for two minutes after powering it on,...

@epnh Hi, If the EP10 works with UPS, it's suggested to connect it to the UPS to work rather than power the UPS, since if there are many clients connected to the UPS to work, using the EP10 to power...