@Gwyn_Evans_ Thank you for sharing your experience~

@Rafaeleme Hi, Typically, after the camera reboots, it will remain in the position it was in before restarting. If your camera's lens is facing the side where the wall bracket will be fixed after...

@Pamgianto Hi, Thank you for your suggestions on improving the camera's image quality. The HDR (High Dynamic Range) feature helps reveal details in both shadows and highlights, enhancing image...

@Inge83 Hi, Thank you for the information provided. It seems the camera falsely detects birds/dogs as a person. You can refer to Case 2 in the following instructions to troubleshoot. What should I do...

@twoten Hi, The page you listed seems to be from the Kasa app rather than the Tapo app. To resolve the reported phenomenon, please tap the link to download and install the Kasa Trial app on your...

@Zaitzev Hi, In your situation, it may be that the camera has an issue. You can contact your retailer or the local support team to check if the camera is under warranty. Best Regards